“Kym and James pioneered the use of social media by a police department, resulting in international accolades for the team’s management of the 2011 natural disasters.

Their leadership, innovation and expertise provided outstanding service to the Queensland Police Service, the media and the community.”

— Ian Stewart APM - Queensland Police Commissioner

In the domain of social media Kym was (and in my view still is) outstanding. Her knowledge and ability in respect of social media was demonstrated during what is known as the ‘Summer of Disasters’ of cyclones and floods throughout Queensland in 2010/2011.

Kym’s contribution to public safety in her management and leadership in the use of social media throughout these events was quite significant and subsequently received well-deserved national and international recognition and acclaim.”

— Bob Atkinson AO APM - Queensland Police Commissioner 2000 - 2012

“Kym and James have a track record of achievement in social media within the public sector recognised internationally. Their broad-ranging communications experience at the highest level provides them with a depth of understanding and capability unsurpassed in Australia.
Their ability to develop a customer-focused narrative around the work of the department, and translate that into engaging social content increased our year-on-year Facebook reach by nearly 2000%.”

— Neil Scales OBE - Director-General Queensland Department of Transport and Main Roads

I’ve publicly drawn attention to James Kliemt’s trail blazing work with the Queensland Police going back nearly a decade now. I’m very pleased to see that anyone can now use his energy and intelligence in using the web to help organisations, particularly public sector agencies really connect with their public to deliver on their mission.

— Nicholas Gruen, Chair, Federal Government’s Government 2.0 Taskforce, 2009.

“Queensland Police are world leaders in the use of social media.”

— Anna Bligh - Queensland Premier 2007 - 2012